bibit77Privacy Policy
This page describes what we collect when you use bibit77 and how we keep that data protected. We take your privacy seriously. When you open a bibit77 account, submit identity documents, deposit via DANA or e-wallet, or place a bet on Live Baccarat, your personal and payment data flows through our systems. We outline below what we collect, who has access, how long we store it, and what rights you have over your information.
We at bibit77 operate an online gaming platform serving users in jurisdictions where our services are legally permitted. Our operations span live-dealer gaming, sportsbook coverage, slot games, and esports markets. To run this service reliably and within legal requirements, we collect identity information, payment details, account behaviour, and device data. This policy explains our practices for each category.
Our commitment is straightforward: we use your data only for account management, payment processing, regulatory compliance, and fraud prevention. We do not sell your data to advertisers or third-party marketers. We do share data with payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions) and regulatory authorities where law requires.
What Data We Collect and How We Use It
Account and identity information
We collect your email address and phone number when you open a bibit77 account. To verify your account, we ask for identity documents: your national ID (KTP), passport, or regional identity card. We also request residence proof—a utility bill, government-issued address letter, or rental agreement. This Know Your Customer (KYC) process is standard in regulated gaming and complies with Indonesian financial regulations.
We use this information to confirm your identity, prevent fraud, and ensure you meet the age and residency requirements for our platform. We store these documents securely in encrypted form and do not share them with third parties except where law requires (e.g., regulatory authorities, law enforcement).
- Account credentials
- We store your email, phone, password hash, and login history to maintain account security and detect unauthorized access.
- KYC documents
- Identity and address documents are stored encrypted and retained for the lifetime of your account plus seven years for regulatory compliance.
- Verification status
- We track which documents you've submitted, verification completion dates, and any re-verification events.
Payment and transaction data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect the amount, payment method, transaction timestamp, and your bank account or e-wallet identifier. We do not store full payment card numbers; payment processors handle card tokenization and encryption on their side.
We use transaction data to credit your account, settle bets, process withdrawals, and detect fraudulent or suspicious activity. We also use it for regulatory reporting and accounting. Transaction records are retained for at least seven years to meet Indonesian financial regulations and support account dispute resolution.
Gaming and betting activity
We record every bet you place, hand you play at Live Baccarat or other tables, slot game session, and sports wager. This includes the game type, bet amount, outcome, and timestamp. We use this data to calculate your account balance, settle disputed bets, and understand player behaviour for platform improvements. Gaming history is retained for the lifetime of your account and one year after closure.
Device and access logs
When you access bibit77 via web or mobile app, we collect your device type, operating system version, browser information, IP address, and approximate location (city or region, not precise GPS). We use this to troubleshoot technical issues, detect fraud, ensure account security, and improve our platform's compatibility across devices. Access logs are retained for 90 days.
Your Privacy Rights and Our Data Practices
Third-party data processors
We share data with payment processors who handle deposits and withdrawals. These processors receive your name, account number, and transaction details necessary to move funds. They operate under their own privacy policies and security standards. We have data-processing agreements with all payment partners requiring them to protect your data and use it only for payment settlement.
Our hosting infrastructure may sit outside Indonesia—our servers may be located in Singapore, Malaysia, or other regions for redundancy and performance. Your data is encrypted in transit and at rest; server location does not change our protection standards. We also may engage support contractors in Jakarta, Surabaya, Bandung, Medan, and Semarang to help with customer service; they are bound by confidentiality agreements.
Cookies and tracking
We use cookies to maintain your login session, remember your preferences, and track your activity on bibit77 for analytics. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may limit bibit77 functionality. We do not use cookies for advertising or third-party tracking.
Our analytics tools may track your behaviour (which tables you visit, how long you stay, which games you play) to improve user experience and platform design. This data is aggregated and anonymized; we do not link it back to individual identities unless necessary for account support or fraud detection.
Your data rights on bibit77
- You can request a copy of all data we hold about you; contact our support team with your request.
- You can request correction of inaccurate information (e.g., your address or phone number).
- You can request deletion of your account and associated data, though we retain transaction records as required by law.
- You can withdraw consent to use your data for non-essential purposes (e.g., marketing emails).
- You have the right to file a complaint with Indonesia's data protection authority if you believe we've mishandled your data.
Data security and retention
We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Our servers use firewalls, access controls, and regular security audits. We encrypt sensitive data (passwords, identity documents, payment details) at rest using AES-256 encryption. However, no system is non-specific info secure; if we suffer a data breach, we will notify affected users and relevant authorities as required by law.
We retain data only as long as necessary. Account data persists for your account lifetime plus regulatory holdback periods. Payment and transaction records are kept for seven years for tax and legal compliance. Gaming history is retained for account settlement and dispute resolution. If you close your bibit77 account, we delete non-essential data within 30 days while retaining transaction records per legal requirements.
Contact us about privacy
If you have questions about our privacy practices, want to access your data, or wish to report a privacy concern, contact our bibit77 support team. We operate support in English and Indonesian during business hours. Send privacy requests to [email protected] or use the live chat feature in your account. We aim to respond to data-access requests within 14 days.
This privacy policy may change periodically to reflect new regulations, technology, or business practices. We will notify you of material changes via email or account alert. Your continued use of bibit77 after policy changes constitutes acceptance of the updated policy. If you do not agree with our practices, you have the right to close your account and request deletion of non-legally-required data.